Shipping Policy
At Shree Satguru Pharmacy, we are committed to delivering your wellness products safely, quickly, and efficiently. Please read our shipping policy carefully before placing an order.
Shipping Charges
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- Free Shipping is available on all prepaid orders above ₹999.
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- If any shipping charges apply, they will be clearly displayed at checkout before you complete the payment.
Order Processing Time
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- Orders are usually processed within 1–2 business days (excluding Sundays and public holidays).
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- Once your order is dispatched, you will receive a tracking link via email or SMS to monitor your shipment.
Estimated Delivery Time
| Location Type | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–4 Business Days |
| Tier 2 & Tier 3 Cities | 3–6 Business Days |
| Rural Areas | 5–8 Business Days |
Delivery Locations
We currently deliver to most cities and towns across India.
However, delivery availability may vary for remote or restricted pin codes.
Order Delays or Delivery Issues
In rare situations where unexpected delays occur:
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- Our team will notify you via email or phone.
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- If your order has not arrived within 10 business days, please contact our support team.
Email: shreesatgurupharmacy@gmail.com
Phone: +91-7858072364
Undeliverable Packages
A package may be marked as undeliverable in the following cases:
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- Incorrect or incomplete shipping address
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- Customer unavailable during delivery attempts
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- Refusal to accept the order
In such cases:
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- Shipping charges are non-refundable
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- The product may be re-shipped at the customer’s expense
Return to Origin (RTO)
If your order is returned to us due to delivery failure:
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- Our support team will inform you via email or phone
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- You may request re-shipping after correcting the address (additional shipping charges may apply)
Customer Support
If you have any questions regarding shipping or delivery, feel free to contact us:
Email: shreesatgurupharmacy@gmail.com
Phone: +91-7858072364
Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM
Thank you for choosing Shree Satguru Pharmacy.
We appreciate your trust and look forward to delivering a smooth and reliable shopping experience.